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Direct Hire
Remote - EST or CST time zones
Requirements:
- Bachelor's Degree in Information Technology or 3-5 years equivalent work experience
- Relevant Microsoft and Proofpoint certifications are a plus with emphasis on Proofpoint.
- Knowledge of Proofpoint Email Fraud Defense (EFD), Secure Email Relay (SER), Targeted Attack Protection (TAP), Threat Response Auto Pull (TRAP), Proofpoint Isolation and Proofpoint On Demand (POD).
- Excellent organizational skills
- Excellent customer service skills
- Ability to work within time constraints
- Team oriented and a self-starter
- Ability to work under pressure and handle multiple, shifting priorities
- Ability to travel as needed
Essential Duties and Responsibilities:
- Interact with events seen within the Email Fraud Defense (EFD), Secure Email Relay (SER), Targeted Attack Protection (TAP), Threat Response Auto Pull (TRAP), Proofpoint Isolation and Proofpoint On Demand (POD) systems.
- Recommend improvements and modifications to email filtering applications and collaborate with the Email Security Architect.
- Maintain sections of the Microsoft 365 platform including Proofpoint integration, API configuration and outbound connections and rules when approved by Security.
- Demonstrate advanced experience with SMTP email flow, related DNS records, diagnosing mail flow issues.
- Maintain MX and DNS records.
- Configure and maintain DMARC and DKIM.
- Configure Proofpoint on demand (POD) for new domains during migration activities and new domain additions including TRAP.
- Act as a support contact for Proofpoint system health checks.
- Maintain on-premise Microsoft Exchange Servers in support of all internal email relay to Proofpoint.
- Thorough understanding of Active Directory and Microsoft Entra in a multi-domain environment
- Understanding of email flow and Exchange integration into other Microsoft services such as SharePoint, Teams, etc.
- Excellent analytical skills & problem-solving skills, combined with the ability to provide quick resolution to problems.
- Create incidents as required with Proofpoint support for the Proofpoint platform and other problematic areas such as inbound/outbound protection
- Customer service oriented with ability to also work well in a collaborative team environment.
- Ability to communicate professionally, both written and verbal
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Vaco LLC and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco") respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco's HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
- the individual's skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.