The Sr. Manager, Contact Center will be responsible for the overall management of Contact Center operations, inclusive of our internal Member Care team, front line member services representatives, outsourced call center third party providers and digital Contact Center vendor platform solutions. This position will drive the overall contact center strategy roadmap and colla

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging custom

Job Location Ronkonkoma, NY   Salary Range $20.00 $20.00 Hourly Description Customer Service Representative The Company Modern Aviation (the "Company") is a private equity backed; platform company launched in 2018 that is focused on the fixed based operator ("FBO") sector. The Company has been rapidly growing through the acquisition of FBO locations and has significan

work directly with medical professionals and physicians to facilitate patient care advocate for and work in lockstep with chronic patients work for an organization that rewards success and fosters a culture of promotion Job Responsibilities include provide outcome based solutions for our physician referral sources and existing patient population Submit new orders and moni

Working with off site sales partners to receive orders Pulling sales orders and preparing them for delivery; labeling in accordance with DoA rules and regulations Creating and managing excel spreadsheets Tracking product through state traceability program Cleaning up all work areas and equipment at the end of every day Assisting other departments as needed Other duties as

The Dispatcher functions primarily as a call taker telecommunicator and is responsible for receiving, recording and effectively managing requests for ambulance assistance/transport from various sources. The Dispatcher will offer pre arrival instructions as indicated. RESPONSIBILITIES Understands and adequately implements the concepts of Emergency Medical Dispatch as publi

Customer Care Specialist Job Locations US CT GLASTONBURY | US CT Remote Job ID 2024 3730 Category Customer Service Type Regular Division A&H Crum & Forster Company Overview Since 2000, Crum & Forster's Accident & Health division (A&H) has offered a diverse portfolio of specialty insurance and reinsurance products nationwide. We place a strong focus on product development

and Requirements vary based on job level . Expectations include Becomes a subject matter expert in the comprehensive digital banking offerings of Chelsea Groton, including Chelsea LIVE Video Banking, Video Banking ATM's (ITM's) and the suite of services offered through our online and mobile channels. Responds to Customer needs and questions regarding the operation of accou

Secure membership by providing over the phone assistance and resolve issues, and questions in the Contact Center Provides assistance to members and resolves member issues regarding accounts Researches and obtains solutions to member issues, questions or complaints Opens accounts for existing and potential new members Processes wire transfers and other tasks as needed Assi

Dispatcher Are you seeking an entrepreneurial, empowering workplace that allows you to Develop a career track Leverage your current skills while developing new skills Work with an incredible team of people Sunbelt Rentals the fastest growing rental business in North America is seeking a Dispatcher. As a Dispatcher, you will manage Drivers to ensure prompt receipt and deli

The Service Support Field Advisors are the on site liaison between the Centralized Service Support Operations Center and on site Service Center Operations as well as the end to end point of contact for Rivian owners/fleet companies needing assistance with vehicle education, charging, and/or connectivity questions, and roadside or servicing/repair of their Rivian vehicle.

description CUSTOMER SERVICE REPRESENTATIVE (Customer Care Representative) are primarily responsible for facilitating customer needs and requests in a way that is informative, productive and efficient. Utilizing their knowledge of the parts they sell, they can greet customers, help them locate the parts they need, educate them about part function, provide price, availabili

Patient Service Specialist Job ID 289359 Location US CT East Granby Experience (Years) 1 Category Administrative Administrative Services Street Address 15 School Street Company Select Physical Therapy Position Type Per Diem Overview When patients enter our center in East Granby, we want them to have an exceptional experience starting at the front desk. That's where you co

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up to date with pr

Ability to readily adjust to multiple demands and constituencies, shifting priorities, and rapid change Demonstrated ability to critically think by analyzing data and problem solving data to reach a well reasoned solution Strong working knowledge of current phone systems and call center technology to effectively drive positive results Learning agility; open to new ways of