At Stony Brook Medicine, our Patient Access Supervisor is responsible for ED Registration Patient Traffic Control. This is a leadership role supporting patient throughput, patient experience, revenue cycle and regulatory requirements. Qualified candidates will demonstrate excellent communication skills, interpersonal skills, knowledge and understanding of patient care and

1. Manages Call Center operations, formulating and implementing operating policies, programs, and procedures (including scripting) to measure and drive operational performance. 2. Participates in the selection, training, and motivation of employees; makes effective recommendations regarding hiring, terminations, discipline, and changes in employment status. 3. Conducts re

1. Ensures the patient's safety and dignity during their assigned shift. 1.1 Maintains continuous visual contact with the patient at all times. 2. Practices proper communications and customer relations skills to ensure patient satisfaction. 2.1 Identifies self to the patient's assigned nurse and receives report on the patient, at all times. Qualifications EDUCATION High S

Job Description PT 15 hrs 4p 12a Answers and routes calls received by the Hospital's main telephone number. Operates the PBX telephone console. Performs miscellaneous clerical duties. Job Responsibility Answers and routes calls received by the main Hospital telephone number. Provides patient room and visiting hours information assistance to callers. Pages authorized perso

Job Description PT 15 hrs 8a 4p Answers and routes calls received by the Hospital's main telephone number. Operates the PBX telephone console. Performs miscellaneous clerical duties. Job Responsibility Answers and routes calls received by the main Hospital telephone number. Provides patient room and visiting hours information assistance to callers. Pages authorized person

1. Service Excellence Creates a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel. Adheres to the "I Am YNHH" service excellence pledge. 1.1 Interacts with patients, families/friends, physicians and staff, in a helpful, courteous, plea

Job Description PT 22.5 hrs 5p 1a Assists in performing a variety of registration, insurance verification, scheduling and billing duties in support of inpatient and outpatient access to medical services. Job Responsibility Assists in performing pre registration and registration duties; Obtains necessary demographic and insurance information and enters data into computer s

Job Description PT 15hrs 3p 11p Assists in performing a variety of registration, insurance verification, scheduling and billing duties in support of inpatient and outpatient access to medical services. Job Responsibility Assists in performing pre registration and registration duties; Obtains necessary demographic and insurance information and enters data into computer sys

Performs a complete verification check on all health insurance coverage. Obtains all financial demographic information from the discharge planner for the organization, as well as outside referrals. Demonstrates and promotes service excellence at all times. Job Responsibility Obtains all financial demographic information from the discharge planner for the organization, as

1. Registration Initiates and completes patient visit information in accordance with YNHH department protocol. 1.1 Collects necessary patient demographic and insurance information when completing the registration process. 2. Scheduling Accurately and promptly schedules patient appointments per department standards. 2.1 Schedules patient appointments by obtaining all neces

Job Description PT 22.5 hrs 11p 7a Answers and routes calls received by the Hospital's main telephone, paging and/or doctor's answering systems. Performs miscellaneous clerical and receptionist duties. Job Responsibility Answers and routes calls received by the main telephone, paging and/or doctor's answering service systems. Provides callers with general location and ope

Assists in performing a variety of registration, insurance verification, scheduling and billing duties in support of inpatient and outpatient access to medical services. Job Responsibility Assists in performing pre registration and registration duties; Obtains necessary demographic and insurance information and enters data into computer system; Obtains appropriate signatu

Job Description PT 7.5hrs Saturday 7a 3p Assists in performing a variety of registration, insurance verification, scheduling and billing duties in support of inpatient and outpatient access to medical services. Job Responsibility Assists in performing pre registration and registration duties; Obtains necessary demographic and insurance information and enters data into com

Job Description Per Diem On Call Assists in performing a variety of registration, insurance verification, scheduling and billing duties in support of inpatient and outpatient access to medical services. Job Responsibility Assists in performing pre registration and registration duties; Obtains necessary demographic and insurance information and enters data into computer sy